Depending on some invisible entry point filter, some of the product lines are not available (even if you click “All Desktops”). Trying to understand the dozen options for Microsoft Vista downgrade to XP (what a privilege!) … I finally gave up.

What ever happened to a simple tree: pic box, pick cpu, etc. Where the choices are clear, explained and understandable.

I worked as a professional sysadmin and did pc purchases for a living not 4 years ago, and the DELL website is confusing and has given me a huge headache… Literally… just took 2 advil. Sheesh. No wonder the company is tanking.

I have one of these “monstrosities” sitting on my desk right now.
Next to my 24″ iMac.

It’s running, and it ain’t plugged in. Unless the specifications changed since your 2006 post (and for something so fundamental it seems very unlikely), the repeated comments about it lacking a battery are BS. It’s got one. It does 2 hours of Lightroom processing for me; seems that most reviewers are getting an hour or so of DVD playback which is a downer, but interestingly the battery life claims do seem based on Core Duo chips, not the current Core 2 Duo (i.e. they don’t reflect a running specification change), hence I am getting better performance than claimed. And that’s me running the 320GB RAID 0 dual 7200rpm drive option.

The engineering is stunning. That it comes from a very mainstream, high volume provider like Dell is to be applauded. Of course it still runs Windows, but the hardware – if you need it, if you need the ability to fold up your desktop and carry it, this is the best solution. The 20″ panel is now a relatively low res but kicks the arse of the iMac’s 20″ panel as I’ve seen in stores, let alone my 24″ iMac – great colour, sure, as long as you don’t look in the corners

Yes, it’s pricey, yes it’s heavy. But it’s also amazing. I’ve never thought I would see the color purple in such vividness until I saw it on that monitor. It’s truly a Showstopper. (P.S. all the dimensions are excellent too, for the value and being a Dell, not a Mac).

wanted you to know we did some further checking into the issues you raised in terms of the XPS M 2010 and links to pages that made the purchase process more complicated, even difficult.

As a result of the issues you brought to our atttention I want to ensure you have the correct link for that page. It is:
http://www.dell.com/content/products/productdetails.aspx/xpsnb_m2010?c=us&cs=19&l=en&s=dhs

If you do not get to the XPX M2010 page through the address above (which includes a market segment extension) and if you are not cookied, then you get a generic product details page. When you proceed to customize it, you then get referred backwards, thereby forcing you to navigate back to the page in question. However, if you go through and have chosen home/home office, small business, medium and large business or government you are cookied and you should go directly to the M2010.

Think this sorts it out….and we appreciate you letting us know of the complications here so we could work them out.